This topic highlights the role of the Icelandic Directorate of Labour, Vinnumálastofnun, in supporting refugees and migrants in their integration into the Icelandic labour market. Building on the discussions of the second CoP session hosted in Iceland, the focus is placed on the post-COVID recovery of the tourism sector, the arrival of Ukrainian refugees in Iceland, and the employment and career opportunities available to them. Particular attention is given to the support provided by Vinnumálastofnun’s Job Brokers, who assist refugees through information, guidance and job-matching services, helping them access sustainable employment, especially within the tourism industry.
Presentations
Presentations
Key Insights
Targeted Support for Refugee Integration
The Icelandic Directorate of Labour, Vinnumálastofnun, plays an important role in supporting refugees as they enter the Icelandic labour market. Through tailored assistance, information, guidance and counselling, refugees are helped to better understand available employment opportunities and the requirements of the local job market.
Job Brokerage as a Bridge to Employment
Vinnumálastofnun’s Job Brokers provide practical support by connecting refugees with suitable employers and available vacancies. Their role is especially important in helping refugees overcome barriers such as limited knowledge of the labour market, language challenges, lack of local networks and unfamiliarity with recruitment processes.
Opportunities in the Post-COVID Tourism Sector
Following the recovery of the tourism industry after COVID-19, Iceland’s tourism sector continues to offer employment opportunities for newcomers, including Ukrainian refugees. The sector’s need for workers creates pathways for labour market inclusion, while also helping businesses respond to workforce shortages.
Focus on Ukrainian Refugees in Iceland
The arrival of Ukrainians in Iceland has increased the need for structured employment support and integration measures. The Directorate of Labour’s services help ensure that Ukrainian refugees can access relevant information, receive personalised guidance and move towards stable employment, particularly in sectors with strong labour demand.
Promoting Inclusion and Sustainable Employment
This approach supports both social inclusion and economic participation. By helping refugees access meaningful and sustained employment, Vinnumálastofnun contributes to a more inclusive labour market and strengthens the resilience of Iceland’s tourism workforce.
Practical Tools and Methods
Integrating and Supporting Ukrainian Refugees and Disadvantaged Groups in Employment:
Vinnumálastofnun is a key public institution supporting refugees in Iceland. Its counsellors assist individuals who have been granted international protection in the country. The organisation’s responsibilities include providing employment support, coordinating Icelandic language and community education for adult refugees, and offering interpretation services. Staff members possess diverse language skills, and online interpreting services are used when necessary.
Advisers offer personalised guidance, assist with course participation, social orientation, and CV preparation. They introduce the main tools for job searching in Iceland and liaise with employers on behalf of refugees. In addition, Vinnumálastofnun is responsible for providing housing facilities to refugees.
